Webulbs.eu delivers its products by mail/courier throughout Italy and internationally.
It is also possible to collect the goods directly from the warehouse by selecting “Pick-up on site”.
Shipping within Italy: starting from €7.50
Shipping within Europe: starting from €18
Orders are processed once the full amount due has been received. In the event of non-payment or partial payment, the order will be placed on hold and the user will be notified immediately.
Orders received by 12:30 p.m. are generally processed on the same day, to which the delivery time must be added, depending on the shipping method and the selected destination (on average 2 to 3 working days* for destinations within Italy). Made-to-order or customised products may require longer processing times depending on their type; this information will be specified by the Seller on the relevant product page.
*Delivery times are approximate and are not guaranteed.
Webulbs.eu is constantly committed to providing its Customers with fast and secure shipping services. However, despite our efforts, estimated dispatch and delivery times may vary. They should therefore be regarded as purely indicative and cannot be fully relied upon.
Shipping costs are borne by the user, unless otherwise stated or in special cases, such as when a minimum order value is reached, and only within Italy. These costs may vary depending on current promotions and special offers.
The delivery charges applicable to a specific order may vary depending on the delivery location. The amount is clearly displayed in Euros, inclusive of VAT, during the checkout process, in the order summary and, in any case, before the user submits the order.
The purchased products will be delivered to the address specified by the Customer in the purchase order (the “shipping address”) and, unless otherwise stated, deliveries will be made from Monday to Friday during normal business hours (9:00 a.m. to 6:00 p.m.), excluding national public holidays. Delivery is made roadside/curbside. Delivery to upper floors, installation and assembly of the products sold are not included.
Some couriers may offer additional services, such as the option to change the delivery date or address up to a few minutes before delivery, have the parcel held at a depot, or have it delivered to a collection point. These features are generally available through the courier’s app or website.
The Customer may be notified by email of the date on which the parcel has been handed over to the carrier and will be provided with the information required to track the shipment.
Webulbs.eu uses tracked shipping services. The Customer may check the status of the shipment at any time using the tracking code and link provided.
The user acknowledges that collecting or accepting delivery of the product is a specific obligation arising from the purchase contract.
If delivery cannot be completed because the recipient is absent from the address specified in the order, the courier may make a second delivery attempt or leave a notice in the mailbox indicating the collection or storage point, usually the one closest to the shipping address, where the Customer will be required to collect the parcel at their own expense.
The user is required to collect the product within the time limits specified by the carrier. Once this period has expired, the product will be returned to the sender and all shipping costs will be charged to the user.
In specific circumstances, Webulbs.eu may impose restrictions on users if such situations occur repeatedly.
The Seller shall not be held liable for delivery errors resulting from inaccurate or incomplete information provided by the Customer when completing the purchase order, such as an incomplete or incorrect address, a missing telephone number, or similar omissions.
